It’s hard sometimes… very often, actually,
when what I hope for doesn’t come about as people promised…
more than promised, what I’ve paid for.
Now, I don’t want such letdowns to rankle me, but they do.
I grew up… worked in a generation
when I took pride in responsiveness…
when I believed the ‘customer’ was always right.
Thus, I assumed responsibility for my actions;
but it’s not that way any longer.
The sad thing about writing this poem?
I sound like the victim,
and I don’t care for that either.
I’m sounding like all the others.